Clear Ledger Academy is committed to protecting your personal information and ensuring transparent practices in the way we collect, store, and use data. This Privacy Policy explains how information is handled when you visit our website, enroll in our programs, or interact with our services. By using our platform, you agree to the terms described here. If you have any questions, you can contact us at support@cledgerhub.com.
Information We Collect
We collect information necessary to provide our educational services effectively. This may include your name, email address, login details, billing information, and any data submitted through forms or communication channels. We also gather technical information such as browser type, device type, IP address, and usage patterns to improve website performance. All collected data is used solely for providing, improving, and maintaining the quality of our services.
How We Use Your Information
The information you provide is used to create accounts, grant access to learning materials, process payments, and offer customer support. We also use data to enhance course content, improve our website, and maintain a secure environment for all users. We do not use personal information for any activity unrelated to the delivery and improvement of our educational services.
Data Protection and Storage
Your information is stored securely using industry-standard practices. We implement technical and organizational measures to prevent unauthorized access, data loss, or misuse. Only authorized personnel with valid operational needs have access to user data. We retain information only for as long as required to provide services or as mandated by applicable laws.
Sharing of Information
Clear Ledger Academy does not sell, trade, or share personal information with outside parties except when required by Canadian law, or when necessary for secure payment processing, website hosting, or service functionality. Third-party providers used for operational support are bound by confidentiality and data protection obligations.
User Rights
Users have the right to access the information we hold, request corrections, or ask for data removal when appropriate. You may also request details about how your information is processed. For any such requests, email us at support@cledgerhub.com.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of majority. If we become aware of such data being collected, it will be removed promptly.
Confidentiality Policy
Clear Ledger Academy handles all personal and communication data with strict confidentiality. Any information provided by users—whether through email, forms, or account activity—is treated with privacy and care. We do not disclose internal conversations, course progress details, or personal messages unless required by law. Confidential data is never accessible to unauthorized individuals and is used only for its intended educational or operational purpose.
Cookie Policy
Our website uses cookies to provide a smoother browsing experience. Cookies help remember preferences, maintain login sessions, and analyze how users interact with the platform. These files do not contain identifiable personal information. Users may disable cookies through their browser settings; however, doing so may limit certain website features or affect functionality.
Types of cookies used:
– Essential cookies to ensure platform stability and login access
– Analytical cookies to study website performance and improve usability
– Functional cookies to remember user preferences and settings
Clear Ledger Academy does not use cookies for tracking unrelated activities outside our platform.
GDPR Compliance
Although Clear Ledger Academy operates in Canada, we respect the rights of users located in regions covered by the General Data Protection Regulation (GDPR). Under GDPR, individuals have the right to:
– Request access to personal data
– Request correction or deletion
– Request limitation of processing
– Request portability of their data
– Object to certain types of data processing
If you are located in a GDPR-regulated region and wish to exercise these rights, contact us at support@cledgerhub.com. We will respond to all valid requests in accordance with GDPR guidelines.
Third-Party Links
Our website may contain links to external platforms for additional educational support. Clear Ledger Academy is not responsible for the privacy practices or content found on external sites. Users are encouraged to review the policies of external platforms before sharing information with them.
Updates to This Policy
We may update this Privacy Policy to reflect improvements or changes in our services. Updates will be posted on this page, and continued use of the website after changes are published indicates acceptance of the revised version.
Contact Information
For any privacy-related questions, access requests, or concerns, please contact us at support@cledgerhub.com.